Reliability Platforms (SRE)

Turn on-call work, incident response, and incident management into automated code-based playbooks.

Reliability Platforms (SRE)

Go Beyond Legacy Solutions

we at GlobalDots hunt for the most cutting edge and relevant technologies out there.

Once tested and found qualified we bring you the most certified innovative products out there for every pressing use case.

SRE Platforms Enable:

  • Data-Driven Reliability

    Turn your alerts and incidents into structured data, then surface risks to your applications, monitoring, and operations – all help you deliver more reliable services to your customers.

  • Automated Incident Response

    Turn manual tasks into YAML-based playbooks, and automate incident investigation and remediation. Save teams time, and standardize SRE best practices with a library of built in steps and recommended playbooks for common scenarios.

  • Alert Analysis & Enrichment

    Enrich, analyze, and triage alerts from your monitoring tools and cloud services in real time. This gives on call teams the full context to alerts, helping reduce alert fatigue and giving teams a head start on incident remediation.

  • Automated Incident Collaboration

    Correlate alerts, playbooks, and team communication into a centralized incident hub. Free on-call teams to focus on remediation, while ensuring a complete incident record is saved for retrospectives.

Your Benefits

Data-Driven Reliability Data-Driven Reliability

Measure and achieve SLOs with data-driven insights to alerts, incidents and operational patterns.

Data-Driven Reliability
Synergize Your Ecosystem Synergize Your Ecosystem

Orchestrate incident response & management, enabling continuous software services reliability.

Synergize Your Ecosystem
Reduce Manual Work Reduce Manual Work

Standardize and streamline operational practices and deploy them as part of your GitOps pipeline.

Reduce Manual Work
Improve Customer Service Improve Customer Service

Measure and achieve SLOs with data-driven insights to alerts, incidents and operational patterns.

Improve Customer Service

Site Reliability Engineering (SRE) Terminology | The Definitive Guide

New to the SRE concept? You won’t be, after this quick lingo & KPI guide.

Site Reliability Engineering (SRE) Terminology | The Definitive Guide
  • How does GlobalDots keep up with the latest technologies in the market?

    The people working at GlobalDots live and breath technology. We have relationships with all the cool startups and always seeking new vendors with innovative tech to offer to our customer base. We research and explore emerging technologies on a weekly and daily basis, we filter out the noise and focus only on the promising solutions we vetted that will bring the most value to our customers.

  • What does support look like when working with GlobalDots?

    Our solutions architects, engineers and DevOps experts have hands-on experience with the solutions we resell and integrate. Our engineers work with you to resolve any issue to your satisfaction, and never leave you hanging. If needed, we’ll be the ones to engage directly with the vendor, so you don’t have to.

  • Can I switch between vendors if I’m not satisfied with one of them?

    Yes, one of the main advantages of working with GlobalDots is that we have relationships with multiple vendors per solution category, so our customers can switch between vendors if they would like to. Moreover, we will proactively offer better vendors if we see the value for the customers in terms of features, capabilities or price.

Stay Cloud-to-Date

The world of cloud changes quickly. Stay up-to-date with the latest trends & innovation, extensively explored in our resource library.

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  • Reliability Platforms (SRE) SRE Terminology: The Definitive Guide

    If your work relates to site reliability engineering, incident response or even just plain-old DevOps, it’s easy to feel like you are drowning in a sea of acronyms. The IT world, in general, is riddled with acronyms (Wikipedia lists hundreds of them) that can be hard for the uninitiated to decipher; but the world of […]

  • Reliability Platforms (SRE) The ROI of Playbooks-as-Code

    The only way businesses can guarantee service reliability at scale is to develop playbooks-as-code as mechanisms to make your systems more robust.

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