Virgin Media Data Leak Exposes Details of 900,000 Customers

Ganesh The Awesome Senior Pre & Post-Sales Engineer at GlobalDots

9th March, 2020 1 Min read

UK-based telecommunication provider Virgin Media announced that it has suffered a data leak incident exposing the personal information of roughly 900,000 customers.

Virgin Media said the incident was neither a cyber attack nor the company’s database was hacked.

How One AI-Driven Media Platform Cut EBS Costs for AWS ASGs by 48%

Rather the personal details of around 900,000 Virgin Media UK-based customers were exposed after one of its marketing databases was left unsecured on the Internet and accessible to anyone without requiring any authentication.

According to the notification, Virgin Media said the exposed database was accidentally left unsecured on the Internet from April 19, 2019—that’s almost a year—and was recently accessed by an unauthorized party at least once.

The exposed database stored the information (listed below) on both customers and potential customers, including “fixed-line customers representing approximately 15% of that customer base,” said Virgin Media CEO Lutz Schüler.

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