This Privacy Notice is made by the GlobalDots group of companies, which includes: Danidin, Ltd. (Cyprus), GlobalDots Marketing Limited (UK), GlobalDots, Inc. (Delaware), GlobalDots GK (Japan), GlobalDots Services and Support GmbH (Germany), GlobalDots Russia LLC (Russia) and Tango Siera (Israel).
We are committed to respecting the privacy of the individuals with whom we do business. This Privacy Notice describes how we may use, and share your personal information.
We are a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:
We do not collect sensitive personal data.
We collect personal data related to contacts at its business partners and business opportunities, customers and vendors, in order to have a valid business relationship with you, including providing support, pursuing marketing and sales opportunities and for matters related to billing and collections.
We may also use your information to provide our services, to prevent and detect fraud, money laundering and other improper activities, meet our obligations to any relevant regulatory authority, and to develop and improve our services to you and other customers and to resolve disputes.
We have implemented technology and security policies, rules and measures to protect the personal information we hold about you.
We endeavour to take all reasonable steps to protect your personal information during transmission and once we receive it.
We may share your information with our affiliates and related companies and their employees and agents for our business purposes.
We may use your personal data to contact you with information relevant to your interest and our services.
We do not sell your personal information to third parties.
We may provide your personal information to law enforcement or regulatory agencies in response to legitimate requests therefor.
We may also use and include your personal information in third party data banks and with service providers that facilitate the maintenance of our relationship with you, including CRM and ERP systems licensed from third parties. We will take reasonable steps to endeavour that any third parties that have access to your personal data process the same in accordance with applicable data protection legislation.
If there is (or is to be) any change in ownership of our business or assets, then we may wish to share your information so that the new (prospective) owners may continue to operate our business effectively and continue to provide services to our customers. This may include new shareholders or any organization that might take an assignment or transfer of any agreements we have entered into with our customers.
Under relevant law, we are required to keep customer documents for 6 years according to our Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information.
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us at: firstname.lastname@example.org
Subject to certain exceptions, you have the right of access to your personal records and information that we hold about you, upon written request and payment of any charge permitted by applicable law. Upon request, we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, or delete it by contacting us by telephone, email or postal mail at the contact information listed below. If we cannot delete your personal information we will tell you the reason why. We will respond to your request within a reasonable timeframe.
In the event that you wish to complain about how we have handled your personal data, please contact our data protection team at email@example.com or in writing at:
Zinonos Kitieus 9
Egkomi 2406, Cyprus
Our data protection team and operations manager will then look into your complaint and work with you to resolve the matter.
If you still feel that your personal data has not been handled appropriately according to the law, you can contact the data protection authority in your country and file a complaint with them.
We may amend this privacy notice from time to time to reflect changes to our information policy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
This privacy statement was last updated on June 30, 2019.
“GlobalDots has helped us a lot in monitoring without human intervention.
The anomaly detection basically discovered 80% of the bugs we have, and 100% of the downtime we had.
It has by far surpassed anything we thought it will achieve in a way the alerts become almost irrelevant.”
Shmulik Ahituv, Payoneer
DevOps Team Leader
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Biocatch • CISO
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Eric Joyce, KalioCommerce
Director, Hosting and Security