GlobalDots

Secure Your Spot Now

Secure Your Spot Now

Seats Are Limited!

Meetup

The Zero-Friction Product: Building AI Agents for Support & Dev Sync

  • 18th March, 2026 09:30-13:30
  • ToHa Tower, 11th Floor, Yigal Alon St. 114, Tel Aviv
Register Here!

In collaboration with

Secure Your Spot!

Connecting Tech Leaders to What’s Next

The biggest barrier to scaling high-growth companies isn’t the lack of AI; it’s the wall between the customer’s experience and the developer’s backlog. Join GlobalDots and DevRev for a hands-on workshop that moves past the “AI PoC” hype to build production-ready Domain-Specific Agents. In this session, you’ll build a functional agent on the DevRev ‘Computer’ platform that interprets customer signals, links them to engineering work, and automates resolution workflows – all with zero coding. You will walk away with a working agent and the architectural blueprint used by global SaaS leaders to eliminate operational silos and turn support tickets into actionable product insights.

Agenda

9:30 – 10:00

Gathering, Coffee & Networking

10:00 – 10:15

Part 1 – The Problem

Why do AI PoCs fail in production?

10:15 – 10:30

Part 2 – Architecture Overview​

How DevRev Agents Actually Work?

10:30 – 11:30

Part 3 – Hands-On Lab

Build your own AI Agent!

11:30 – 12:00

Coffee Break​

12:00 – 12:20

Part 4 – AI Agents Case Studies​

Shlomi Dagan
VP Global Support, Sisense

12:20 – 13:00

Part 5 – Open Builder Q&A + Networking

How would you use this in your stack?
Where would you start Monday morning?
Open Q&A

13:00 – 13:30

Lunch & Closing​

About GlobalDots

With 20 years of expertise in cloud tech and over 350 customers worldwide, we are more than just cloud innovation experts – we are your long-term partners committed to your success.
When you work with GlobalDots, you gain access to cutting-edge technology and the reassurance of expert support you can trust, just one Slack away.

Our senior team of engineers and architects ensures you extract maximum value from your solutions and provides you the peace of mind to focus on growth and impact.

The Hosting Partner

DevRev is an AI-native platform connecting support, product, and engineering, helping companies streamline workflows, gain real insights from customer data, and move much faster. DevRev’s core product (often referred to as Computer by DevRev) acts as an “AI teammate” that unifies data from multiple sources, automates routine tasks, and delivers proactive insights across teams. It connects structured and unstructured data into a single system of record, helping organizations work more efficiently, improve customer support, and accelerate product development.

Register Here!